Skip to content
Scrub Bros Auto Detailing

Terms of Service

Last updated: July 14, 2026

These Terms of Service ("Terms") apply to all services provided by Scrub Bros LLC ("Scrub Bros," "we," "us"). By booking a service, using our website, or enrolling in a membership, you agree to these Terms. Please read them carefully.

1. Booking and Scheduling

  • We are a fully mobile detailing service and come to your location with our own water and power.
  • After booking, you receive a confirmation with your appointment date and arrival window.
  • You are responsible for providing safe, legal access to your vehicle and about one parking space to work around it.

2. Services and Pricing

  • We offer one-time details, Pro services (paint correction, ceramic coating), and the Signature Membership (Section 5).
  • All prices are in US dollars and are subject to applicable Washington State and local sales tax.
  • We may update pricing at any time. The price for a booked appointment is the price shown when you book.

3. Payment and Card on File

  • We require a valid payment card, kept securely on file, to book a service or start a membership.
  • You authorize us to charge that card for the services you book and, for members, for recurring membership charges (Section 5).
  • One-time services are charged on completion. Completed services are non-refundable, except as provided by our guarantee (Section 9) or by law.

4. On-Site Add-Ons and Upgrades

During your appointment we may recommend additional services or upgrades. Add-ons are optional and quoted to you before we perform them. You are only charged for add-ons you approve.

5. Signature Membership and Automatic Renewal

Please read this section carefully. It describes an automatically renewing subscription.

  • Automatic renewal: Your Signature Membership automatically renews, and your card on file is automatically charged the membership price on each billing date, until you cancel.
  • Price and billing: Your membership price and billing frequency (for example, $179 charged monthly) are disclosed and confirmed at signup.
  • Minimum term: Memberships have a 3-month minimum. If you cancel within the first 3 months, a one-time $50 early cancellation fee applies.
  • How to cancel: After the minimum term you may cancel at any time by calling or texting (425) 215-3773, emailing support@scrubbrosllc.com, or through your online account, with at least 7 days notice before your next billing date. Canceling is as easy as signing up.
  • 3-day right to cancel: If you enrolled in a membership at your home, you may cancel within 3 business days of signing up for a full refund of any membership charge, using the methods above.
  • Pause or skip: You may pause your membership or skip a scheduled visit at any time by notifying us before your scheduled date.
  • Coverage: Each membership covers one vehicle and is non-transferable.

6. Rescheduling, Cancellations, and No-Shows

  • To move an appointment, give us at least 24 hours notice and we reschedule at no charge.
  • If we arrive and cannot access the vehicle, or no one is available when access is required, the visit is treated as completed (for members) or a $49 trip fee applies (for one-time bookings).

7. Weather

  • We work in most conditions. Heavy rain, snow, or unsafe weather may require rescheduling, and we will contact you to arrange the next available time.
  • Exterior services may be limited or unavailable in winter weather.

8. Vehicle Size and Condition

  • Standard pricing covers sedans and small SUVs in normal maintenance condition.
  • Oversized vehicles (trucks, vans, 3-row SUVs) and vehicles in heavy condition (excessive pet hair, biological waste, mold, smoke residue, or construction debris) may be subject to a surcharge, quoted before we begin work.

9. Satisfaction Guarantee

  • If you are not satisfied with your detail, contact us within 72 hours and we will return to re-clean the affected area at no charge.
  • We ask for the opportunity to re-clean before providing any other remedy. Our goal is always to make it right.

10. Your Vehicle, Personal Property, and Liability

  • Please remove all valuables and personal items before your appointment. We are not responsible for personal belongings left in the vehicle.
  • We are not responsible for pre-existing damage or conditions, including loose or aged trim, worn or oxidized clear coat, prior scratches or dents, water leaks, or mechanical issues.
  • If you believe we caused damage, you must notify us within 72 hours so we can inspect it. Our total liability for any claim is limited to the amount you paid for the service at issue. We are not liable for indirect, incidental, or consequential damages.

11. Governing Law and Disputes

  • These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules.
  • Any dispute will be resolved in the state or federal courts located in Snohomish County, Washington, and you consent to that venue.

12. Changes to These Terms

We may update these Terms from time to time. The current version is always posted on our website, and continued use of our services means you accept the updated Terms.

13. Contact

Scrub Bros LLC
Phone/Text: (425) 215-3773
Email: support@scrubbrosllc.com
720 Maple St, Edmonds, WA